Sorry this is a rant post.
Storm Basyang came last July 13th and by midnight we don't have electricity already and when our power got back after 23 hours (july14) I checked our internet connection but there's none. It's still ok not having connection because I know that there are lots of lines that went down during the storm.
I called the Smart hotline but I was on the phone for 20 mins. already and no one is answering yet so I hung up. I then asked my mom to go to Smart office by Saturday to report it and they'd say that they will just call us. No one is calling yet so she went back again around Wednesday to pay our smart bill and to follow up on the complaint.
Up to now there's no Internet connection. It's very hard for me not having net connection because my work is online. Fortunately the net connection here at my net cafe is not cut off so I can work here. I even sleep here when I have tons of work to do.
I hope this coming week they will fix the antenna because I can't wait any longer!!