tag:blogger.com,1999:blog-5512008796356773434.post3466809115079350558..comments2023-10-23T22:40:11.888+08:00Comments on Jenny Talks: RCBC's Customer Service Sucks Big Time!!adminhttp://www.blogger.com/profile/07900873073435715448noreply@blogger.comBlogger3125tag:blogger.com,1999:blog-5512008796356773434.post-86953767295568722862012-09-26T10:42:52.036+08:002012-09-26T10:42:52.036+08:00GOOD MORNING HOW CAN I CHECK MY BANK ACCOUNT INFOR...GOOD MORNING HOW CAN I CHECK MY BANK ACCOUNT INFORMATION?Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-5512008796356773434.post-68759769270025973242012-02-07T10:13:48.696+08:002012-02-07T10:13:48.696+08:00Same opinion I got for RCBC but this time it's...Same opinion I got for RCBC but this time it's about the "hidden daily interest charges" they charged on their credit card services. They don't explicitly include in the monthly billing statement thay they sent to their credit card users that aside from the 3.25% (monthly charges), they charged additional rate on a daily basis for the unpaid amount. Their banker reasoned out that the RCBC website contains that information. I think charging an additional daily interest rate without that information being included in billing statement is UNFAIR. Most people will not be inclined to check RCBC website for any updates and will mainly rely on the hard copy of the billing statement that they forwarded monthly. I got that dilemma because I thought the interest rate will only be 3.25% so I didn't pay the straight amount right away. They deliberately "hid" the info about them charging daily interest rates on their credit card service.rOGUEhttps://www.blogger.com/profile/06744284420952400264noreply@blogger.comtag:blogger.com,1999:blog-5512008796356773434.post-30827531112082948572010-03-05T23:32:02.697+08:002010-03-05T23:32:02.697+08:00wow! great customer service. i guess it's time...wow! great customer service. i guess it's time to look around for other banks. <br /><br />i have both php and usd accounts on my bank and even if i've been here abroad for almost two years, i can keep track of it, pay bills online and check my account balances anytime... or make that the last six months (because beyond that, i have to make a request) but i regularly download my SOA so i don't worry about my account history.The Twittererhttp://thetwitterer.blogspot.comnoreply@blogger.com